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Great ideas + private sector delivery muscle + agile service design methods. Introducing our experiment in incremental investment for better services.

We've been measuring our work with the Veterans Affairs Canada tool "Find benefits and services," and we'll keep on measuring our work as we partner with RCMP, ESDC and others on products and tools.

The struggle was real, but for our distributed friends, the struggle is reality.

An interview with team members from Veterans Affairs Canada on their experience working distributedly.

Co-locating is efficient, ensures timeliness, and allows us to learn from each other with a clear understanding of what needs to be done.

Sharing our takeaways from last month’s Diversity Day event, and what actions it inspired us to take.