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  • Discovery Phase: Understanding the problem

    Jul 20, 2018
    Daniel Tse, Product manager
    Veterans have dedicated their lives to serving Canada. Whether it’s RCMP or Canadian Armed Forces, leaving the service is like leaving a family and a job all at once. Veterans face many different challenges in this new phase of their life that are …
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  • Community-driven coding: Cooperating to make each other’s work better

    Jul 17, 2018
    David Buckley, Developer
    If you're looking, you can find community all around you. Open source software development is no exception. By its nature, open source development is community-driven. People share and build on each other's work, making it better for all.
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  • The s(ecurity) in digital is silent

    Jul 11, 2018
    John O'Brien, Security lead
    I’ve come to the conclusion that writing about security is harder than actually doing it. This is likely due to having avoided talking or writing about what I’ve done at work for the better part of the last decade. Bear with me, this may be …
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  • Use the tools that you need to do good work

    Jun 27, 2018
    Sean Boots, Policy team
    In order to adopt modern digital practices, it’s also important to have the tools – both devices and software – that make this possible.
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  • Let’s talk user experience: Moving away from pixels, to people

    Jun 14, 2018
    Eman El-Fayomi, Senior designer
    Many organizations and departments recognize the need to include user experience in their process. But in what capacity? And how? This can often manifest itself as simply hiring someone who acts as the team’s dedicated user experience designer. While …
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  • Setting up users for success with content design

    Jun 12, 2018
    Cayce Fischer, Content designer
    As you might have already read, CDS is working with Immigration, Refugees and Citizenship Canada (IRCC) to make the process of rescheduling a citizenship appointment as convenient and stress-free as possible for applicants, while empowering office …
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