We provide coaching and advice to help public servants grow in-house capabilities for improving their digital services. It’s guidance for government, by government so we can better meet the public’s needs.

How we can help

  • Provide personalized guidance based on our service delivery experience
  • Facilitate exercises and workshops to help your team identify and solve problems
  • Connect you with peers who have tackled similar problems

Some of the things we can advise on:

  • Conducting user research
  • Agile software development and ways of working
  • Team compositions for delivery work
  • Adopting modern digital practices
  • What problems to start with
  • Navigating vendor relationships
  • Making design and tech decisions
  • Shifting from project to product mindset
  • Requests for proposals
  • Working in the open

You’re eligible for coaching and advice if you:

  • Are a federal public servant
  • Work on a public-facing service
  • Have a digital service delivery problem

How it works:

  • 1. Complete the request form to tell us about the service delivery problem you’re trying to solve.
  • 2. We’ll set up an introductory call to learn more.
  • 3. If it’s a problem we can help solve, we’ll assign our digital advisors to lend their expertise.

Let’s get started

Request coaching and advice